Stoneglow Candles
Company Name: Stoneglow Candles
Status: Active
Region: London
Post: RM12 BA
County: Essex
Town: Romford
Address: 5 Lyon Road,
Phone: +44 (0) 2085-958878
Fax: +44 (0) 2085-953178
Email: B.Simmons@stoneglowcandles.co.uk
Contact General Manager: Mr B Simmons
Web site: www.stoneglowcandles.co.uk
SIC code: 2466 Industry group: Manufacture Of Chemicals & Chemical Prod, Business category: Manufacture Of Other Chemical Products
Employees: 11 to 25
Overall: Stoneglow Candles is a business categorized under manufacture of other chemical products, which is part of the larger category manufacture of chemicals & chemical prod. Stoneglow Candles is located at the address 5 Lyon Road, in Romford, London RM12 BA. The General Manager is Mr B Simmons who can be contacted at 2085-958878.
Description: Candle Mnfrs & Suppliers
Tags:
- Manufacturer
In summary:
- Lovely product , parcel came quickly.
- My husband ordered me an item from this company.
- The seller delivered on their promise and sent the order free of charge.
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Review/Comment
Name: G.L.
Message: Thank you very much for excellent services. It’s a nice diffuser really makes your room smell nice. It’s beautiful floral bottle. This is my 3rd purchase.
Name: D.
Message: Beautiful candles and diffusers. I have always received my orders in timely manner and in my opinion much nicer than Jo Malone ;).
Name: K.A.
Message: UPDATE. This was originally a one star review per my original review below. The seller delivered on their promise and sent the order free of charge. It arrived in just four days. I have been using Stoneglow candles and diffusers for a number of years since I was gifted a diffuser and loved the fragrance and longevity. I hope when I order again that Stoneglow communicates properly should there be further "Brexit" issues. Interestingly most other UK companies have well sorted Brexit issues out as let's face it, it's 2022 and we're well along the Brexit road. I've upgraded by two further stars because I received the order as promised and in a timely manner, but this was only communicated via this review and not via email which would have made for a more professional experience. ORIGINAL REVIEW. I live in Ireland and as Stoneglow advertise that they ship Internationally, I believed them! A month later and the order was returned to Stoneglow not once but twice. The only reason I know this is because I was the one to contact Stoneglow when the order hadn't arrived after 13 days. Twice I asked the customer service agent what the problem was and twice she declined to give me an answer. Stoneglow made no attempt to contact me to resolve the issue. Sadly it seems that Stoneglow who "prides themselves" on their 5 star customer service" are somewhat mathematically challenged as most of their reviews are one star! UPDATE: I was curious so I contacted the courier company to ask why the order was returned not once but twice - "incorrect paperwork" I was told is usually the problem as it cannot get through customs without it. Brexit was a while ago now, so if offering shipping Internationally I would have thought that by now the paperwork requirements would be clear. it seems not for Stoneglow.
Name: J.R.
Message: Lovely product, parcel came quickly.
Name: R.W.L.
Message: Worked here, everyone amazing and hope to be working here again soon into the future.
Name: A.D.
Message: Working there so its great for me. :)).